
Questions about Aluminum Channels
Q1: Are the profiles and light strips sold together or separately?
A: We're flexible with our sales approach. We can sell them together or separately, offering options tailored to your requirements.
Q2: Is the LED Aluminum Profiles plug-in?
A: Sure! We have plug-in LED aluminum profiles. AP98 and the newest AP44 have adopted the plug-in design.
Q3: For the aluminum profile, what’s your regular length, can I customize the length?
A: Normally, our total length is 2.5 meters, no more than 3 meters. Because it’s not convenient to transport if the profile is too long. Yes, we also can cut a specific length according to the customer’s needs.
Q4: What color of aluminum profile do you have? Only silver?
A: We have different colors. The normal color is silver and black. Some of our products also have dark brown color. Do you have any specific need?

Questions about Strip Lights
Q1: How much for one meter?
A: There are many factors influence the price, different strip light, different length, quantity. For this model, could you please let me know your estimated quantity? So I can give you a price according to your quantity. Or I can send the price to your Wechat or email, so you can have a record for our price and our products.
Q2: What kind of LEDs’ brand you use recently?
A: We are now using Samsung, Edison, Guangmu and etc. We can use the different types in different items according to customer’s needs, for example, if our customer would like to use Samsung LEDs in the jewelry light, then we can make it for the customer.
Q3: What is the maximum length of the LED strip lights?
A: Normally, our strip light is 5 m/roll. If you have any specific length, we can also make it longer according to your needs.
Q4: How to connect these products?
A: You can see this picture and the video l sent you, generally we use a led sensor switch input plug to connect the led driver, and then a led sensor switch output plug to connect the led light, so that, our led sensor switch can control the light on or off.
Q5: Do your LED strips have sticker? Can I attach the LED strip directly without using an aluminum profile?
A: They have the 3M tape on the backside. But we recommend to use them with aluminum profiles or silicone cover. Because they can provide protection and help extend the lifespan of the LED strips.
Q6:Do you have free-cut LED strip light?
A:Yes, we have LED strip lights that can be cut at every individual LED chip.

Questions about Sensor Switches
Q1: Can the switch be provided without the JST connector?
A:Yes, we can also provide you with the switches that doesn’t have JST connector.
Q2:Can the time setting on the motion sensor switch be adjusted?
A:Yes, it’s possible. Our engineers can modify the software settings according to your requirements. However, please note that there may be a slight margin of error of around ±5 seconds, which is normal due to the component tolerances.
Q3: How does the PIR sensor switch work?
A: When we approach this switch, the lights will turn on, and after 30 seconds of leaving, the lights will automatically turn off.
About PR12
Q4: What’s the sensing distance for this sensor?
A: The sensing distance is about 3 meters.
Q5: How long it will take for full charging?
A: It needs about 1 hours. And it will last two months on a full charge.
Q6: How does it work?
A: When it senses human body, the light will on, after we leave about 30s, the light will off automatically.

Questions about LED Drivers
Q1: Some customers think the LED driver is too hot for work for a long time.
Ultra-thin and high-power led drivers are very popular to apply in cabinet lighting. Choose the right wattage of LED driver and it will help to keep working efficiently.
Q2: Do you have DALI driver?
Sorry, we don’t have now. We use the drivers that are produced by our factory, and they are a little bit different from DALI drivers. But if you need this kind of driver, we may search for you, at the same time, we hope you can consider our LED driver.
Q3:Can one driver power all the cabinets like 4 or 5?
It depends on the specifications of the driver and the total power requirement of the cabinets. Generally, a single driver can power multiple cabinets, but we need to ensure that the driver’s power output is sufficient for the total load.