Billing Terms & Condition
Buyer refers to the person or organization placing the order.
Goods or services refers to the productls) for which the buyer has placed an order for with the seller.
Payment
All payments must be made after the order has been completed. lf no payment is made or if the payment method is declined, no product will be ordered and the product will not be shipped. Buyer loses ftitle to all items for non-payment.
We accept:
- Visa
- Mastercard
- American Express
- JCB
- PayPal
Shipping Policies
Shipping costs are borne by the Buyer at an amount calculated by the Seller at the time of purchase. lf the item is lost during shipping, the buyer will be refunded the total cost of the item including shipping charges from the seller. In the case of overseas shipping or rush, the shipping fee may be higher, Seller will take all reasonable steps to ensure that the services or materials provided by Seller to Buyer are protected from loss, damage or destruction.
More detailed information on our shipping policies is available here: Shipping-Policy
Refund/Return Policy
tems are entitled to be refunded or retuned if the buyer notifies the seller within 30 days of the date of purchase. The buyer must contact the seller by email: service@vstled.com. or through the customer account page on the website where a return can be processed. Not all merchandise is returnable. Shipping charges incurred for returned merchandise is the responsibility of the buyer.
Please see our refurn policy for more detailed information: Return Policy.
Cancellation
An order may be cancelled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment.
Complaints
Any complaints about items or the seller should be submitted to our support team. Please email: service@vstled.com. There is no guarantee of a resoluion. Each case will be looked at individually and the seller will be in contact.
Legalities
Once the buyer has received the goods or services, the seller is no longer liable for any health or safety concerns. lf the buyer suffers any harm as a result of the items purchased, the seller bears no responsibility.
Any dispute arising from such use of the website is governed by the laws of the state in which the site owner resides
These billing terms and conditions may change at any time.
Contact Information
Support Time: 9 AM to 5 PM Mondoay-Friday
Phone: 001-949-656-9926
Email: service@vstled.com
Address: 53 Pembroke, Irvine CA 92618, United States