Help Center

Shipping

WHEN WILL MY ITEMS SHIP?

Handling time: 3-5 Business Days. lt is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.

Transit time: 7-14 Busines Days. l is the tirme between when the seller hands the order over to the carrier until its delivery to the customer's address.

Shipping time is estimated and commences from the date of shipping, rather than the date of the order, and can take longer than expected date due to the invalid address, customs clearance procedures, or other causes.

Please note that this does not include holidays and weekends. We are not responsible for delays caused by the customs department in your country.

Please contact our customer service via support@vstled.com if you have any questions.

HOW CAN I TRACK MY ORDER?

A shipping confirmation is emailed to you as soon as your order has been shipped, which will alow you to track the status of your shipment. Check out order status

Can I change my shipping address after placing an order?

Please be advised that vour shipping aadress can not be revised aer the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vocational address as we do not know how long the destination's customs department will have the package on hold.

Returns

WHERE ARE RETURNS SENT?

Returns can be processed only after the return request is verified with our support team. Please e-mail us at support@vstled.com or Call at +1 9496569926 for the returns addres

What do l do if I have missed items in my order?

If something is still missing, please contact us immediately at support@vstled.com.